We understand that circumstances may change which have an effect on your ability to attend events that have been booked and paid for.
Should your attendance plans change the following will apply:
A substitute delegate can be nominated to attend in your place at any time up to 24 hours prior to the start of the event. There is no fee for a change in delegate name up to this point. A name change within 24 hours of the start of the event will incur a 25 per cent administration fee.
All name changes must be advised in writing by emailing firstname.lastname@example.org.
Should you be unable to find a replacement and seek a refund, the following applies:
Once the Academy has confirmed final minimum numbers with the venue and the cost is committed, no refund will be given. The Academy must pass on this cost to the attendee who is cancelling. The period to which this applies varies depending on the event and arrangements agreed with the venue.
Each ATSE event will have the relevant cancellation and refund timetable displayed on the event registration page. It will consist of the following:
All cancellations must be advised in writing by email to email@example.com.
Refunds will be issued within 2 weeks from the conclusion of the event.
If you have any questions please contact firstname.lastname@example.org
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